Privacy Policy

1. Information We Collect

When you use our website, contact forms, or booking system, we may collect the following information:

• Contact information: name, email address, phone number, and company name
• Business information: industry sector, business size, operational details provided during onboarding
• Usage data: pages visited, time spent on pages, and referral sources collected via analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Schedule and conduct Scorecard calls
• Deliver our consulting services and onboarding processes
• Send relevant communications about our services (you may opt out at any time)
• Improve our website and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: tools we use to operate our business (e.g., email platforms, scheduling software, analytics) that are bound by their own privacy policies
• Legal requirements: when required by law or to protect our rights

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze site usage. You can control cookies through your browser settings.

6. Third-Party Services

Our website uses third-party services including Cal.com for scheduling and analytics tools for site performance. These services have their own privacy policies governing data they collect.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy, contact us at ella@clearmarginops.com.